Legal
Warranty Policy
We stand behind the work we perform and the parts we install.
Repair coverage
Unless your written estimate states otherwise, repairs include a 90-day warranty on parts we install and a 30-day warranty on our labor, starting the day the device is returned to you.
What is covered
- Failure of a part we installed during the warranty period
- A recurrence of the same problem we repaired
What is not covered
- New or unrelated problems that appear after the repair
- Accidental damage, drops, liquid exposure and power surges
- Software, virus or configuration changes made after the repair
- Devices opened or serviced by someone else after our repair
- Data loss of any kind
Purchased equipment
Refurbished equipment is covered by the warranty stated on the product listing or manufacturer documentation for that item.
Making a claim
Contact customer service with your ticket or order number and a description of the problem. Warranty service may require returning the device for evaluation; return shipping arrangements are confirmed when the claim is opened.
Questions?
Reach the Computers Plus USA customer service team and a person will help you.