Legal
Shipping Policy
This policy covers shipments of online orders and repaired devices.
Processing
Orders are prepared after payment is confirmed. Repaired devices ship after the repair is completed, tested and paid for.
Carriers and cost
Shipping carrier, service level and cost are shown before you complete checkout or approve a mail-in repair. We do not guarantee carrier delivery dates. You pay to ship your device to Computers Plus. Computers Plus pays return shipping after service, free to you.
Address accuracy
You are responsible for providing a correct, deliverable address. Packages returned because of an incorrect address may require additional shipping charges.
Risk of loss
Inbound shipments to us are your responsibility until they are received; please insure and track them. Outbound shipments are tracked and we help with carrier claims if a package is lost or damaged.
Destinations
We ship within the United States. Contact customer service before sending anything from outside the United States.
Questions?
Reach the Computers Plus USA customer service team and a person will help you.